We do not provide refunds. You can only change for another product of the same design/ type of a different size within 3 days of receiving the goods provided it is UNWORN, UNWASHED, UNALTERED, UNSCENTED condition with ALL TAGS ATTACHED. If there are any price differences, you have to top up the difference. This policy is applicable only to those products which do not fall under the list of non-refundable items provided on our Site. Buyer will bear the costs of deliveries, returns and taxes if imposed. Any product that you want to change for is subject to availability. You must email us within 3 days of order receipt, and return your unwanted items within 3 days of receiving your products. Please read our ONLINE PURCHASE POLICY on top of our website for more details. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return. Please email firstname.lastname@example.org if any of your purchases have been delivered without MELIPONIE tags. All items should be returned together with RETURN SLIP. Unidentified returns may be returned to the sender.